Service description: Repair service for all machines

Downtime costs time and money—that's why we do everything we can to get your recycling machines back up and running quickly and reliably. Our repair service is available for all machine types and manufacturers, regardless of whether they are our own brand or a third-party brand.

Our service package at a glance:

• Repairs of all recycling machines, regardless of manufacturer
• Fast on-site service by our experienced service technicians
• Minimization of downtime through precise fault diagnosis and targeted repairs
• Use of state-of-the-art analysis and tool systems for efficient repair processes
• Comprehensive documentation of all measures for complete traceability
• Integration into your maintenance and service concept for long-term operational reliability on request

Our experts specialize in carrying out repairs directly at your site—flexibly, solution-oriented, and with maximum commitment to your operational readiness.

Frequently asked questions about the repair service

Do you also repair machines from other manufacturers?

Yes. Diebels Recyclingmaschinen repairs all common machine types and brands – regardless of whether the machine was supplied by us. Whether balers, shredders, chippers, or conveyor technology: we'll get your system back up and running quickly.

How quickly is the repair service available?

Machine breakdowns are emergencies. We strive to provide short-notice service and prioritize cases involving production downtime. Contact us directly – we will clarify availability and travel time with you by phone.

Are spare parts brought along?

We keep a stock of frequently needed wear parts. We order special parts as quickly as possible and schedule installation after delivery. Before diagnosing the problem, we try to narrow down the requirements by phone or via photo/video transmission to minimize waiting times.

Do you also offer maintenance contracts?

Yes. In addition to individual repairs, we offer regular maintenance services to prevent breakdowns. Contact us for a customized service package tailored to your machine operating times and requirements.